Find answers to common questions about ordering, shipping, product quality, and research use.
Browse our shop, add products to your cart, and proceed to checkout. Fill out the order request form with your contact and shipping information. Once submitted, our team will verify your order and send payment instructions via email.
We currently accept Cash App and Venmo. Payment instructions will be provided after your order is submitted and verified by our team.
Orders are typically processed within 1-3 business days after payment verification. Shipping times vary by location: domestic orders usually arrive within 3-5 business days, while international orders may take 7-14 business days.
All peptides are shipped in temperature-controlled packaging with ice packs to maintain stability. Products arrive in clearly labeled vials with batch information and storage instructions.
Yes, we ship to select international locations. Shipping availability and times vary by country. Contact us to confirm if we ship to your location.
Yes, COAs are available for select batches. Each COA includes HPLC purity testing results, batch ID, test date, and test method. You can view available COAs on our COAs page or request specific batch documentation.
Our products are tested via HPLC and typically range from 98-99%+ purity. Exact purity percentages are documented in the Certificate of Analysis for each batch.
Lyophilized (powder) peptides should be stored at -20°C or colder. Once reconstituted, store at 2-8°C and use within the timeframe specified on the product label. Avoid repeated freeze-thaw cycles.
No. All products are sold strictly for laboratory research purposes only. These are not intended for human consumption, clinical use, or any non-research applications.
We do not provide dosing, administration, or usage guidance. Our products are research-grade materials intended for qualified researchers and institutions. Consult relevant scientific literature for research protocols.
Due to the nature of research peptides, we cannot accept returns on opened products. If you receive a damaged or incorrect product, contact us within 48 hours of delivery with photos for resolution.
You can reach our team via the contact form on our website or by email at contact@atlaspeptidestore.com. We typically respond within 24 hours during business days.
Our team is here to help. Reach out via our contact form and we'll respond within 24 hours during business days.
Contact SupportAll products are for laboratory research use only. Not for human consumption or clinical applications.